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Summer 2000 SIG Newsletter

Roland T. Rust to Receive Churchill Award

Roland T. Rust of Vanderbilt University has been named the recipient of the 2000 Churchill Award. The AMA Special Interest Group in Marketing Research gives the Churchill Award each year to an outstanding research scholar for lifetime contribution to the academic field of marketing research. Professor Rust is the Madison S. Wigginton Professor of Management and Director of the Center for Service Marketing at the Owen Graduate School of Management, Vanderbilt University. He received his M.B.A and Ph.D. degrees from the University of North Carolina.

Professor Rust’s research interests include advertising media planning, marketing research ethodology, customer satisfaction and services marketing. He has won best paper awards for articles in Marketing Science, Journal of Marketing, Journal of Advertising, and Journal of Retailing, and he has received career achievement awards from the American Statistical Association, the American Academy of Advertising, and the University of North Carolina at Chapel Hill. His six books include Driving Customer Equity, Service Marketing, and Return on Quality. Professor Rust serves on the editorial review boards of the Journal of Marketing Research, Journal of Marketing, and Marketing Science. He is the founding editor of the Journal of Service Research. Directed by Professor Rust, the Center for Service Marketing is sponsored by companies such as DuPont, FedEx, Harrah’s, Mead, NCR, Nortel, Unilever, eSkye.com, HealthStream, and PeopleSupport.com. The Center provides financial support for the AMA Frontiers in Services Conference and the Journal of Service Research. Professor Rust joins Vijay Mahajan of University of Texas at Austin (1999), Seenu Srinivasan of Stanford University (1998), Bill Perreault of University of North Carolina (1997), and Paul Green of Wharton (1996) as recipients of the Churchill Award. The Churchill award was established in 1995 and is named after Professor Gilbert Churchill retired professor of marketing at the University of Wisconsin—Madison. Professor Rust will receive the Churchill Award during the MR SIG preconference program at the August 2000 AMA meetings.

Database Marketing is Theme of MR SIG Preconference Program at Summer AMA

The AMA Special Interest Group in Marketing Research will hold its annual preconference meeting on Saturday, August 5, 2000 from 2:30 – 5:00 PM. Entitled “Research and Modeling with Databases in Consumer, Market and Business-to-Business Settings,” the session will be chaired by Professor Frank Mulhern of Northwestern University.

The session will include four papers. The first two papers are centered around direct marketing. Jacquelyn Thomas (Emory University) and Werner Reinartz (INSEAD) will present “An Empirical Investigation into the Impact of Recency, Frequency and Monetary Value on Cross-Buying and Customer Retention.” Edward C. Malthouse (Northwestern University) will discuss “Performance-based Feature Selection for Direct Marketing Scoring Models.”

The second two papers develop response models from marketing databases. Bart J. Bronnenberg (UCLA) and Vijay Mahajan (University of Texas at Austin) will present “Spatial Dependence in Multimarket Data: An Application to Endogeneity in Promotion and Price Data.” Murali Mantrala (University of Florida / ZS Associates) and Frank Mulhern (Northwestern University) will discuss “Improving Pharmaceutical Sales and Promotional Resource Allocation Using Physician Prescription Databases.”
The session will also include two award presentations. Roland T. Rust of Vanderbilt University will receive the Churchill Award for lifetime achievement. In addition, the winner of the Don Lehmann dissertation award will be announced. The Lehmann Award is presented annually for the best dissertation based research paper in Journal of Marketing or Journal of Marketing Research.

Marketing Research Track at Summer 2000 AMA Educators’ Conference

The Marketing Research track for the Summer 2000 AMA meeting, chaired by Naveen Donthu of Georgia State and P. K. Kannan of Maryland, is sponsoring 7 sessions (3 special sessions and 4 competitive paper sessions) at the conference.

This includes a special session organized by Naresh Malhotra of Georgia Tech titled “Marketing Research in the New Millennium.” Leading academics such as Bob Peterson, Joe Hair, and Naresh Malhotra will discuss issues such as future of Marketing Research, Data Analysis, and Internet Marketing Research in this session. Tom Miller and Peter Dickson of University of Wisconsin are organizing a special session on Online Marketing Research that includes academic and industry speakers. Madhav Segal of Southern Illinois University is chairing the third special session that also features academic and industry speakers. Leaders of Masters in Marketing Research programs (e.g., Tom Leigh of Georgia, Carl McDaniel of Arlington, Tom Miller of Wisconsin, and Ralph Giacobbe of Southern Illinois) are on this panel.

The Marketing Research track also has several interesting competitive paper sessions including a session on New Marketing Research Methodologies that includes topics such as Data Envelopment Analysis and Neural Networks. Another session focuses on scale development and measurement issues. One noteworthy aspect of the Marketing Research track is the fact that a significant number of the papers are by non-north American authors. European and Australian authors are well represented in the Marketing Research track. Another noteworthy aspect of the Marketing Research track is the fact that a significant number of the speakers in the special sessions are from industry (e.g., Intel Corp., Market Facts Inc., Roper Organization etc.).

MR SIG Announces Winners of Web Site Contest

Professor Dwayne Ball of the University of Nebraska has announced the winners of the MR SIG contest for the best web links on marketing research. Both the Most Interesting URL and the Most Useful URL awards were won by Stephen Castleberry of the University of Minnesota at Duluth. The Most Interesting site is located at http://www.researchinfo.com The Most Useful site can be found at the web address http://www.d.umn.edu/~jvileta/mktgresearch.html.

Congratulations and two $75 gift certificates for Amazon.com to Steve!
There were three winners of the Most URLs Submitted awards. They are: Nancy Church at Plattsburg State, New York, Gordon Bruner II at Southern Illinois, and Nancy Levenburg at Grand Valley State, Michigan. Each received a $75 gift certificate to Amazon.com

The web link contest is part of an initiative to develop a MR SIG web site that provides extensive information on marketing research for both researchers and practitioners.

Marketing Research and Data Analysis Track at Winter 2001 AMA Educators’ Meeting

The Marketing Research and Data Analysis track for the Winter 2001 Marketing Educators’ Conference, chaired by Kusum Ailawadi of Dartmouth College and K. Sivakumar of University of Illinois at Chicago seeks papers and special sessions that deal with innovative methods in marketing research and data analysis or that improve our understanding of existing methods. Papers may focus on advancing the state of the art of marketing research methodology and/or demonstrate the benefits of these advances for the analysis of substantive marketing issues.

Topic suggestions include: methods of analyzing or presenting marketing data, measurement methods for marketing, marketing information systems and the use of information within organizations, obtaining primary or secondary data via the Internet, mathematical models of marketing phenomena, normative marketing decision models, and marketing research across cultural and national boundaries. Conceptual, empirical, analytical, simulation-based, and qualitative approaches are welcome.
Send papers and special session proposals to: Kusum Ailawadi, Tuck School, Dartmouth College, 100 Tuck Hall, Hanover, NH 03755. Phone 603-644-2413, fax 603-646-1308, email kusum.ailawadi@dartmouth.edu. Alternately, papers may be sent to K. Sivakumar, Department of Managerial Studies (MC 243), University of Illinois at Chicago, 601 South Morgan Street, Chicago, IL 60607. Phone 312-996-6229, fax 312-996-3559, email sivakuma@uic.edu

SIG(NIFICANT) RESEARCH NEWS is the official newsletter of the Marketing Research Special Interest Group (MR SIG) of the American Marketing Association (AMA). For more information please contact MR SIG Chair Praveen Kopalle (kopalle@dartmouth.edu) or Newsletter Editor Gary J. Russell (gary-j-russell@uiowa.edu).